Tech Forum Archive

No internet on Liahona for phones

4 postsstarted by mgdyck 4,075 viewsoriginal topic

mgdyck
New Member
#1
Has anyone else had a problem with losing the internet connections on the Liahona network for phones connecting? My laptop works fine but my phone and other phones now show with "Connected without internet". The Lehi network does not have the same issue.
russellhltn
Community Administrator
#2
You're most likely running into a splash screen issue, where the screen won't come up.

I'd suggest bookmarking https://guestwirelesstermsofuse.churchofjesuschrist.org and go to that when you find you're cut off.

Another possibility is if your phone is running a different DNS then what is assigned by the network. Perhaps as part of a security or filtering app.
Have you searched the Help Center? Try doing a Google search and adding "site:churchofjesuschrist.org/help" to the search criteria.

So we can better help you, please edit your Profile to include your general location.
mrnitro
New Member
#3
For a shorter URL I've found to also work:

captive.apple.com

That brings up the splash screen on my android device marvelously.
russellhltn
Community Administrator
#4
At this point, I think the "magic" is to go to a site that you haven't been to in a while. At least 24 hours - enough time for the device to drop that site from it's dns cache.
Have you searched the Help Center? Try doing a Google search and adding "site:churchofjesuschrist.org/help" to the search criteria.

So we can better help you, please edit your Profile to include your general location.