As Russell mentioned the MSS requires the LDS Account.bauerkg wrote:I have 3 young men ready to begin mission papers, however lds.org/mss will not let me log in. I am the bishop of our unit and have never had any problems before. When I try to login a message appears telling me my username and/or password are invalid. I double and triple checked both and they are not invalid. Any suggestions?
The calling in ward MLS doesn't really matter here. What is important is being listed properly as the bishop in CDOL, which is information transmitted from the stake's MLS.Techgy wrote:If this still doesn't work, check the MLS program to insure that you are still registered as the Bishop.
I realize this, but MLS will feed the CDOL, so it's important that the source is correct. We just went through this little exercise ourself. Checking the MLS would be easier, and would give an early indication as to where the problem originated.Alan_Brown wrote:The calling in ward MLS doesn't really matter here. What is important is being listed properly as the bishop in CDOL, which is information transmitted from the stake's MLS.
But my point was that ward MLS doesn't feed the bishop's calling to CDOL -- that particular calling is fed by stake MLS. So ward MLS will give no indication as to where the problem originated.Techgy wrote:I realize this, but MLS will feed the CDOL, so it's important that the source is correct. We just went through this little exercise ourself. Checking the MLS would be easier, and would give an early indication as to where the problem originated.
Sorry, I misunderstood you. You are correct. However, he's listed as Bishop in the CDOL, so that's not his problem. Indications point to him getting his password or username incorrect. I'd look there first and go through the password recovery routine for his LDS account.Alan_Brown wrote:But my point was that ward MLS doesn't feed the bishop's calling to CDOL -- that particular calling is fed by stake MLS. So ward MLS will give no indication as to where the problem originated.
Hmm. I can't see any statement that he is listed as bishop in CDOL. It may be unlikely that he is not listed properly there (especially since the fact that he once could access the missionary system indicates that he was once listed properly in CDOL), but it's certainly worth checking out.Techgy wrote: However, he's listed as Bishop in the CDOL, so that's not his problem.
I didn't either. But after Techgy's comment, a quick search of the CDOL shows a matching profile.Alan_Brown wrote:Hmm. I can't see any statement that he is listed as bishop in CDOL.
Just a little behind-the-scenes work.:rolleyes:Alan_Brown wrote:Hmm. I can't see any statement that he is listed as bishop in CDOL. It may be unlikely that he is not listed properly there (especially since the fact that he once could access the missionary system indicates that he was once listed properly in CDOL), but it's certainly worth checking out.
Missionary Online Recommendation
You can always call Local Unit Support.lungm001 wrote:I am in the same situation. I was called as bishop of our unit 3 weeks ago. I confirmed that CDOL is updated. I am unable to locate a contact number for assistance anywhere. What should I do to get recognized? I have two young individuals who are ready to go on missions.
It looks like your calling made it into CDOL yesterday, so normally today you would be in most systems. Sometimes it takes 2 days, but last night there were problems with the nightly process and so it might be later today (they reran the process) or tomorrow before you have access.lungm001 wrote:I am in the same situation. I was called as bishop of our unit 3 weeks ago. I confirmed that CDOL is updated. I am unable to locate a contact number for assistance anywhere. What should I do to get recognized? I have two young individuals who are ready to go on missions.
What callings have access to the Missionary Reccomendation system?
The bishop can add you as an authorized user (generally so you can help him out) but you don't get access based on your Ward Clerk calling.Greg4BYU wrote:The stake president told my son that I would be able to login and track his online application since I am the Ward Clerk. I didn't think that would be true. When I tried to login it didn't work/
-Greg
Who has access to this tool based on calling? Only Bishop/Branch President & Stake President? Any others?eblood66 wrote:. . . but you don't get access based on your Ward Clerk calling.
That's it -- only the bishop and stake president (and I assume branch president and district president and perhaps mission presidents in areas where they have ecclesiastical responsibilities). All other access to the missionary recommendation tool is delegated by those presiding leaders to individuals by name, whether it's the missionary applicants or clerks and others who are given rights to perform various levels of responsibility in this system.gxwheel wrote:Who has access to this tool based on calling? Only Bishop/Branch President & Stake President? Any others?
aebrown wrote:That's it -- only the bishop and stake president (and I assume branch president and district president and perhaps mission presidents in areas where they have ecclesiastical responsibilities). All other access to the missionary recommendation tool is delegated by those presiding leaders to individuals by name, whether it's the missionary applicants or clerks and others who are given rights to perform various levels of responsibility in this system.