Tech Forum Archive

Add Payee for Finance processing

3 postsstarted by rogerbentondunn 983 viewsoriginal topic

rogerbentondunn
New Member
#1
"Payee is Invalid" issue.
In Church finances application the "Add Payee" feature does not allow certain accounts, unless there is a limited number of non-member payees. Please advise how to add an additional payee, of if there are other issues.

Reference Sacramento California Stake Finance Team.

Brother Roger Dunn/Sacramento Stake Finance Clerk.
jdlessley
Community Moderators
#2
Contact the Global Services Department (GSD) for their help. I have been doing finances since 2004 and have never run into this. I suspect there is something else at issue here.
JD Lessley
Have you tried finding your answer on the ChurchofJesusChrist.org Help Center or Tech Wiki?
russellhltn
Community Administrator
#3
I'd try incognito mode in the browser first. The cookie buildup problem can cause silly problems like that.
Have you searched the Help Center? Try doing a Google search and adding "site:churchofjesuschrist.org/help" to the search criteria.

So we can better help you, please edit your Profile to include your general location.