Account recovery

4 postsstarted by wjhom03 1,229 viewsoriginal topic

New Member
#1
I’m a ward clerk and I am trying to help a member recover their account they have their MRN and the verification code isn’t being sent to their email. How can I help them get into their account
Community Administrator
#2
Give them the phone number for support/GSD and have them call.
Have you searched the Help Center? Try doing a Google search and adding "site:churchofjesuschrist.org/help" to the search criteria.

So we can better help you, please edit your Profile to include your general location.
New Member
#3
Where do I find the number
Community Administrator
#4
Have you searched the Help Center? Try doing a Google search and adding "site:churchofjesuschrist.org/help" to the search criteria.

So we can better help you, please edit your Profile to include your general location.