Tech Forum Archive

receiving "held" records

4 postsstarted by colbyj-p40 1,786 viewsoriginal topic

colbyj-p40
Member
#1
Hello, below is a question I received from one of the bishops in our stake. I am the stake clerk...appreciate any help.
thanks,
***********
"We have a member who has been attending our ward for over a month, we requested the membership records and received the following report. "MIS Rejection - Held Records. This record you have recently requested has a move restriction on it from the prior unit. The prior bishop has been notified about your request. The prior bishop has the option to keep the record or release it. If the prior bishop releases the record it will be sent to your unit. If you have any further questions, please contact your Stake Clerk."


What do we do?"
russellhltn
Community Administrator
#2
I'd suggest having the bishop contact the bishop of the other ward. There may be some confidential issues they need to discuss.

To find out who to call, have the bishop call the local leaders support.
Have you searched the Help Center? Try doing a Google search and adding "site:churchofjesuschrist.org/help" to the search criteria.

So we can better help you, please edit your Profile to include your general location.
aebrown
Community Administrator
#3
colbyj wrote:What do we do?"
What you are encountering is a Move restriction that was put on the record by the current bishop. That bishop has been notified and will probably contact your bishop so they can discuss the matter. Or your bishop can look up the current bishop in the Church Directory of Organizations and Leaders and contact him.
Questions that can benefit the larger community should be asked in a public forum, not a private message.
colbyj-p40
Member
#4
great, thanks for the help. I sure appreciate your responsiveness!