can only submit batch with single donation.

2 postsstarted by dsmcaffee 737 viewsoriginal topic

New Member
#1
I have a unit that reports that any attempt to submit a donation batch that contains more than 1 donation will fail without an error message. They are forced to submit each donation one at a time. Any ideas?
Community Administrator
#2
To start with, I'd clear the browser cookies and/or use incognito mode.
Have you searched the Help Center? Try doing a Google search and adding "site:churchofjesuschrist.org/help" to the search criteria.

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