Email not working for donations

2 postsstarted by davemich 838 viewsoriginal topic

New Member
#1
I cannot do donations online. I have an email address in my profile and the ward clerk has the email address showing in my record. There is a warning sign next to my email address in my record, that says "Member unsubscribed from receiving email. They can resubscribe by going to account.churchofjesuschrist.org" I do not see where I can resubscribe. Please provide me directions to do so.
Community Administrator
#2
Depending on your screen size, you either click "Subscriptions" on the left-hand side, or click on the three-line icon and select subscriptions.

There are also email settings in the donations "settings" page.
Have you searched the Help Center? Try doing a Google search and adding "site:churchofjesuschrist.org/help" to the search criteria.

So we can better help you, please edit your Profile to include your general location.