Tech Forum Archive

Church calling

5 postsstarted by gbhapi 1,442 viewsoriginal topic

gbhapi
New Member
#1
I am the music leader in my ward and I used to be able to upload my hymns on to my phone. For some reason all my selected hymns won't save and I have lost all past selections.. I have noted that in the settings my church callings are not uploaded. At present stated in red, your hymns are not uploaded. Hello please
russellhltn
Community Administrator
#2
Make sure you are logged in. Updates can log you out.

Otherwise, I'd suggest doing a "Refresh data" and not just a sync.
Have you searched the Help Center? Try doing a Google search and adding "site:churchofjesuschrist.org/help" to the search criteria.

So we can better help you, please edit your Profile to include your general location.
sbradshaw
Community Moderators
#3
It sounds like you're using Gospel Library, not Member Tools.

Are you using the latest version of Gospel Library – for iOS, that's currently Gospel Library 6.8.0?
Does it show that you're signed in in Settings?

You could try signing out and back in (russellhltn's suggestion of "Refresh Data" is only an option in Member Tools, but signing out and back in is mostly equivalent).
Samuel Bradshaw • If you desire to serve God, you are called to the work.
gbhapi
New Member
#4
Yes I have the latest Gospel app 6.8.0.
Yes I am using Gospel Library.
Yes I am signed in under Settings. So I signed out on my iphone and shut the phone down, started the phone, went to settings in Gospel Library, signed in, selected hymns for my church calling , sadly no luck.
I have iPhone 13

I'll try refreshing data in Member Tools. Not sure how to do that. Thanks for the response, good to know. Any other suggestions?

Bonnie
gmorrise
New Member
#5
I am experiencing the same thing. The hymns from previous weeks are gone, and I'm unable to save hymns for the current week.