Verification Code each time I log in

2 postsstarted by ltennis 1,294 viewsoriginal topic

New Member
#1
I have used the same login name since the very early days. I have not changed my password recently, However I am having problems. Every time I log into churchofjesuschrist.org I am sent a verification code---everytime. I am beyond frustrated. Please explain to me what to do to keep this from happening.
Thank you,
ltennis
Community Administrator
#2
You likely have "Two-Step Verification" turn on on your account. You can go to account.churchofjesuschrist.org and see if you can change it.

I believe two-step is required for certain callings and positions due to the amount of sensitive information they have access to.
Have you searched the Help Center? Try doing a Google search and adding "site:churchofjesuschrist.org/help" to the search criteria.

So we can better help you, please edit your Profile to include your general location.