Two weeks - unable to send message via "Send a Message"

2 postsstarted by MDJackson 601 viewsoriginal topic

New Member
#1
Last week, despite numberous tries, I was never able to send out our weekly ward newsletter using "Send a Message." Today, I am again trying to send out the newsletter and continue to get the error message: "There was an error sending your message. Please try again later." As we all know, it's a pain to keep trying to re-send as each time you have to re-format the entire message. What's going on? Is there any way for me to send out the message? I'm located in the U.S. (Virginia) and it is Feb 23, 2024[/b]. The app is so problematic. We have dozens of ward members who never receive any messages sent out from the "Send a Message" function. Will this ever be fixed
Community Administrator
#2
On a off-chance it's our old friend "cookie buildup", try using private/incognito mode in your browser.

Bad cookies can cause all kinds of strange things.
Have you searched the Help Center? Try doing a Google search and adding "site:churchofjesuschrist.org/help" to the search criteria.

So we can better help you, please edit your Profile to include your general location.