Just be sure to not post any personal information on the forum - these posts are public so anyone worldwide can see them.
If you used to be able to pay online, I would start with your donation settings to make sure they are correct.
1. Go to go to
https://donations.churchofjesuschrist.org/ and sign in with your church account.
2. Click on Settings on the list on the left and scroll down to see what accounts you have set up. Verify the banking information is correct.
3. If the banking information is incorrect, Click the button to add a new donation account and provide the information. Then delete the incorrect account(s).
If you cannot sign in with your church account, that's a different problem.
If you have moved to a different country, you could be in a country where online donations are not yet available.