Make sure your Church account has your membership record number (MRN) recorded in your account profile. For other possible issues preventing access you should speak with your ward clerk to see what could possibly prevent you from being able to sign in.
All leaders and teachers of children or youth are to complete the Church's protecting children and youth training within one month of being called. It is not required for all others. The Church's training does meet some state's youth protection training requirements but there is not a reciprocal arrangement.
JD Lessley
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