IOS 17.1.1 not compatible with member tools app

5 postsstarted by jakegreene09 2023-11-20 23:51 UTC3,681 viewsoriginal topic

New Member

#1
2023-11-20 23:51 UTC

I recently updated my iPhone to iOS 17.1.1 and ever since then my member tools app does not let me sign in. It gets stuck updating then eventually errors out to a message that says Member Services is unavailable. I’ve tried deleting and reinstalling the app 4x now. Tried both with WiFi and regular cell service. Same error every time.

tlmorley78

New Member

#2
2023-11-27 05:25 UTC

Edited 2 times, last by tlmorley78 on 2023-11-27 05:26 UTC

Same. IOS 17.1.1 does not seem to be compatible with the member tools app. I have done all the same troubleshooting steps and get the same results as listed above.

garystroble

Senior Member

#3
2023-12-09 00:55 UTC

iOS 17.1.2 is now available. Maybe see if that fixes the issue?

jakegreene09

New Member

#4
2023-12-09 02:32 UTC

Mines working now on the 17.1.2 so it must’ve been some sort of software incompatibility with the update.

mrcolj

New Member

#5
2023-12-29 02:04 UTC

I just got a call tonight (12/28) from someone on 17.1.2 who’s having this situation (“Member Tools is Unavailable.”) She said it’s been down for months, so probably same timing as above. Yes, she’s uninstalled and reinstalled. Thoughts?