New Member
Several members in our Stake are having trouble with members tools after the last update. The app keeps freezing. You can't go to the menu. I have uninstalled many times and reinstalled. But still keep freezing after a few minutes.
Members Tools
Community Moderators
What operating system version are those members using, iOS or android? Noting the system version will help in troubleshooting the issue.
JD Lessley
Have you tried finding your answer on the ChurchofJesusChrist.org Help Center or Tech Wiki?
Have you tried finding your answer on the ChurchofJesusChrist.org Help Center or Tech Wiki?
Community Administrator
It would probably be best if the affected members report it though the app. The report will send some information about the device to help the developers spot a pattern.
Have you searched the Help Center? Try doing a Google search and adding "site:churchofjesuschrist.org/help" to the search criteria.
So we can better help you, please edit your Profile to include your general location.
So we can better help you, please edit your Profile to include your general location.