Verified status/Unverified households

4 postsstarted by rodneylbrock 1,929 viewsoriginal topic

New Member
#1
As a new membership clerk I came across the listing of members of my ward that are showing as "unverified". What is it, and what does it mean for correcting? Do these households need specific contact to verify their address or simply run the address through the post office for verification. Perhaps I am overthinking and should just wait for someone to offer their expertise.
Thanks in advance!
Community Moderators
#2
A new move-in, and possibly a move within unit boundaries, requires the pin location for the household on the map to be verified either by an adult member of the household or by a unit leader with membership edit permissions, usually a clerk. Verification is just a process of ensuring the pin location is actually where the system placed the pin. An adult member of the household familiar with the household location is the easiest, but the least used, method of verifying. When I, as a clerk, verify a pin location, I use reliable source information, such as actually going to the address or using GIS (geographic information system) maps used by first responders. The latter is available at most local government websites. I use our county appraisers office GIS map. Older established addresses are easily verified using another mapping system such Bing Maps against the Google Maps location, which the Church system uses.

If the pin location is where it should be, then just click the Verify Location button. Otherwise, click or tap the Change Location button. If you are in a vehicle using a mobile device and at the correct address location, then click or tap the Use Your Device Location button (The same would be done by an adult in the household while in the house). If you are not at the location, then the instruction is to tap or click the map where the house is located. I have found that sometimes the mapping system just needs a refresh to properly place the pin. This is done by clicking or tapping the Enter an Address button and entering the address, even if it is the same address as the system currently is showing for the household. Just note that entering a new address will move the pin but not change the household address.
JD Lessley
Have you tried finding your answer on the ChurchofJesusChrist.org Help Center or Tech Wiki?
Senior Member
#3
I'd also add that it would be good to balance any effort toward verifying household locations, with other membership-clerky things you might otherwise do. There is value in verifying households, but I'd expect in many (most?) cases, the time spent will simply result in a confirmation of the current pin status. Others may have found the verification process to have measurable effects in the units, especially if it's linked to a broader outreach or ministering effort, so I don't discount that. For us, having our membership clerk (the few times we actually have one) spend time on other tasks, is better. So definitely something to determine locally.
New Member
#4
Thanks for the help guys! Have a great week.