Tech Forum Archive

Failed to Log in for Seminary

5 postsstarted by pillatrix 1,327 viewsoriginal topic

pillatrix
New Member
#1
Edited 1 time, last by russellhltn on . Reason: Removed personal information - this is a public forum
When I sign in to my account, It tells me "Failed to Log In
Canvas doesn't have an account for user: [number removed]

You can try to log in again."

I do not see anything here to help me. I'm trying to get into my seminary class. My parents registered me. Help!!!!! :shock: :?
aymeemoe00
New Member
#2
I am in the same boat. I am stuck in a loop and there is no help. Can anyone explain this? Thanks!
davesudweeks
Senior Member
#3
I recommend you reach out to whomever is over Seminary in your ward or stake. Unless someone on this user-to-user mutual help forum has experience that can chime in, you may not receive anything timely enough to be useful.
russellhltn
Community Administrator
#4
Something you can try is incognito/private mode. Many church web pages have problems with cookie buildup that causes all kinds of strange problems.
Have you searched the Help Center? Try doing a Google search and adding "site:churchofjesuschrist.org/help" to the search criteria.

So we can better help you, please edit your Profile to include your general location.
jonesrk
Church Employee
#5
You should also make sure your Church Account has your MRN on it.