Maybe this will help.
I'm pretty sure a big change is in-progress. For a few weeks I've been trying to make sense of browser auto-redirects to new.churchofjesuschrist.org. Initially at least 5 of the more commonly used browsers would auto-redirect to the "new" homepage. Currently only two of the 5 (Chrome and Firefox) don't. The Church's main page (
www.lds.org then
www.churchofjesuschrist.org) has been my default browser home page for several years, so this recent unannounced change was a bit of a shock.
This calendar year I believe there have been more significant problems with the Church's web resources than in prior years. Also, this is the first year I expect problems accessing Church finance resources. For at least the last few months we wonder each Sunday if we'll be able to complete and submit the few hand delivered donations we get.
Weekday access tends to be more reliable, however I've seen 2 significant resource outages in the past 10 days. Even today, access to this forum was sketchy.
At this point I expect more problems and failures, as well as extended durations. When I can't develop a work-around, or can't wait, I reach out to Global Services (by phone, chat, or e-mail). They may have a viable solution.
[ Been a local unit clerk almost constantly since about 1979. ]