Xerox service support line transfer to dead air.

Xerox service support line transfer option goes to dead/non-working line, no ringing, no hold music and it eventually just hangs up on me. Tried this probably 12 times today. Is there a direct # I can call or can I call Xerox directly to get our copier back up and running?

Global services says I need to call during normal business hours--it's 11:30 AM on Monday?! Are we closed on Monday?

They might have been in training or meetings. I'd try tuesday-Friday. You can also reach out to your FM Group to see if they can be of any help.

I know they are aware of the issue with this support phone number and are working on fixing it. In the meantime, for Xerox maintenance support you can call 833-890-0272.

Issue is still happening.... xerox option just disconnects......

This problem is still happening. Is there any update on it being fixed? I’ve tried several times every day this week & get nothing. How do we order toner for the copier if we can’t get through? Is there another option or an online option?

You can use your ward budget and order via Staples