Application for Restoration of Blessings

3 postsstarted by musashi103 2023-07-11 00:00 UTC871 viewsoriginal topic

New Member

#1
2023-07-11 00:00 UTC

Edited 1 time, last by russellhltn on 2023-07-12 03:29 UTC. Reason: Removed personal information - this is a public forum

To Whom It May Concern,

I have been trying to access the application for restoration of blessings on line and am unable to do so. My bishop, Bishop [...] has sent the link to me but I can't seem to get it to work. He handed me a form which was supposed to instruct me as to another pathway to access the application, but that was unsucessful. I wonder if you could help me.

[Name removed]

russellhltn

Community Administrator

#2
2023-07-12 03:33 UTC

This is primarily a user-to-user help forum. Unless someone has experience in that situation, I'm not sure how much help we can be.

First, you might try incognito mode. Church websites have issues with cookie buildup and using incognito is a quick way of testing that.

Second, if the link requires you to log in, your login has to be tied to your Membership Record Number (MRN). You may need to get with the membership clerk to help with that.

Failing that, I'd suggest going back to bishop or the clerk to see if they can help you. Otherwise, it would probably have to be escalated to Global Service Desk.

Have you searched the Help Center? Try doing a Google search and adding "site:churchofjesuschrist.org/help" to the search criteria.

So we can better help you, please edit your Profile to include your general location.

garystroble

Senior Member

#3
2023-07-12 04:09 UTC

Assuming the bishop has done his part already and started the application before he gave you the link, the most likely problem is that church web sites have been having major issues so far this month. Suggest asking your ward clerk for the phone number of the Global Service Desk to see if there is anything they can do as mentioned above.