Tech Forum Archive

Account deleted

2 postsstarted by grandmakicki 1,492 viewsoriginal topic

grandmakicki
New Member
#1
My tithing donation for the month of June had been coming back saying the account had been Deleted. Why is this happening? We have had this account for 30 years. The account numbers are the same. Please help me. Or do I just need to do a check through the ward now. I enjoy doing it through the churches donations site.
russellhltn
Community Administrator
#2
If I understand this right, you're using the church donation page and the account you're using is no longer accepted.

I'd suggest checking with your bank. They may have changed routing numbers used for this kind of electronic transaction.
Have you searched the Help Center? Try doing a Google search and adding "site:churchofjesuschrist.org/help" to the search criteria.

So we can better help you, please edit your Profile to include your general location.