moving records but keeping address hidden

I have a member that wants to keep her address hidden and is moving into a new ward. If I move her records the normal way, will her address, which is currently hidden, stay that way?

If you are referring to the visibility privacy setting then the answer is yes. The privacy settings for an account are retained, or migrate, with the record even though the address changes. She can check the privacy setting after she moves. If, for some reason, the privacy setting gets changed she can make any privacy setting changes necessary in the online Ward Directory and Map application or in the Member Tools mobile application.

If you are referring to any other method of hiding her address then more information is needed or an explanation to clarify what is meant by "hidden". I mention this because the most restrictive privacy setting, Private, does not prevent unit leaders from seeing the information. It only prevents the information from being visible to the general membership.

I'd also suggest that you tell the member to meet with her new Bishop, and explain the reasoning behind her desire to keep her address hidden. There's likely additional info behind this, that will help the new ward work well with her - could be simple, or complex. I occasionally find very active and engaged members who have been with us for a while, that I suddenly notice have privacy settings that I wouldn't expect. In those cases, I generally find a time to kindly talk with the member about those settings, and I've always found members are grateful for my interest. Sometimes they're not aware of it, other times they forgot to change it back. And more importantly, I've found cases where there's deeper meaning behind their privacy setting, that is very helpful in ministering and supporting them.