Nonmember name misspelling

2 postsstarted by MikeHiggins 716 viewsoriginal topic

New Member
#1
I have a member who's spouse is a nonmember and when entered the name was misspelled. I tried to go and edit the marriage and change the name, but when the form populated it had already had the corrected name. When I submitted that it still showed the misspelled name. I even tried misspelling it again by editing the marriage, saved it and then corrected it. How can I correct the misspelling so it shows up correctly?
Senior Member
#2
That sounds really odd. Is it the first or last name that is wrong? Have you checked the Household name to make sure it is correct? Probably you'll need to contact support and ask them about it (and possibly just ask them to make the correction).