Tech Forum Archive

Temple marriage information not showing in LCR

5 postsstarted by sorensenbm 1,545 viewsoriginal topic

sorensenbm
New Member
#1
A couple in our ward were married and sealed in the temple June 13. The marriage and sealing is showing correctly in the Membership Information section of Membership Tools. However, when I go to the record in LCR and look in the "Marriage" section there is no information. Does that section get populated automatically when a couple is married in the temple or do I have to manually update it and create a household?
garystroble
Senior Member
#2
It should happen based on what the temple inputs, but sometimes they get behind. Suggest you keep an eye on it and make sure it is right. Sometimes errors or omissions do occur. If it never shows up you need to contact the temple so they can input it. If there is just an error you should be able to correct it.
russellhltn
Community Administrator
#3
I'd imagine the marriage information of the individuals will automatically update, but it may fall on you to merge them into a single household and make sure it's the proper address.
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lajackson
Community Moderators
#4
Normally LCR updates before Member Tools. Since it has only been a few days, I would give it a little while longer. If LCR does not update in a few days, you might wish to check with the Global Services Department.
jonesrk
Church Employee
#5
There are few things going on here.
  1. You will need to combine the households. Move the wife into the husband's household so that he correctly shows as the head of house.
  2. It looks like the marriage is correctly recorded in the marriage table, so that all worked.
  3. I believe LCR checks a different flag on the person to see if they are married before looking in the marriage table
  4. We might have a bug writing to that flag. I thought we had worked out that problem, but it might have only been with the sealing flag.
  5. I'm not sure why the sealings are showing in LCR, I'll have to work with that team to figure it out.
  6. Member Tools is showing things correctly because they are using the new membership system for this data (LCR is trying to move over, but because they do more updating they need more functionality built before then can migrate some things)
Note: I'm a developer on the membership system database and services.