New CDOL problem loading with Safari

19 postsstarted by mprusse 9,199 viewsoriginal topic

Member
#1
I'm attempting to load & log into the Church Directory of Organizations and Leaders (https://cdol.lds.org) and getting the following error when using Safari on my Mac:

This page contains the following errors:
error on line 57 at column 50: Attribute type redefined
Below is a rendering of the page up to the first error.

I do not have this problem with Firefox nor have I had the problem in the recent months using Safari. Can other Mac users using Safari confirm this problem? How do we report this problem?

Thank you.
Senior Member
#2
macsense wrote:How do we report this problem?
There is a Feedback link in CDOL after logging in (even if you don't have permissions to use any of the content on the site, as I don't).
Community Administrator
#3
macsense wrote:I'm attempting to load & log into the Church Directory of Organizations and Leaders (https://cdol.lds.org) and getting the following error when using Safari on my Mac:
...
I do not have this problem with Firefox nor have I had the problem in the recent months using Safari. Can other Mac users using Safari confirm this problem? How do we report this problem?
The same problem occurs with Safari on Windows, so it seems to be related to the Safari browser on any OS. I have used the feedback mechanism of CDOL to report the problem.

For those who are interested, it appears that there is a <button> element (id="j_submit") at the indicated location that has two "type" attributes. They both have a value of "submit", so they are redundant. Other browsers ignore the duplicate attribute, but Safari refuses to render the rest of the page, which makes it impossible to login (since it's the Submit button that doesn't get rendered). This seems to be a new problem with rev 2.3.2, which just went live yesterday.
Questions that can benefit the larger community should be asked in a public forum, not a private message.
Member
#4
Alan_Brown wrote:The same problem occurs with Safari on Windows, so it seems to be related to the Safari browser on any OS. I have used the feedback mechanism of CDOL to report the problem.
It's not just Safari. The same error is displayed when using Google Chrome.
Community Moderators
#5
macsense wrote:I do not have this problem with Firefox
Just for the record, I do have display problems when I use Firefox (3.5.5) on Win XP Pro. Some of the menus at the top right appear as a single line. I have learned what and where they are, but if I want to actually see them, I have to fire up IE, and I do not do that as a rule.
Community Administrator
#6
lajackson wrote:Just for the record, I do have display problems when I use Firefox (3.5.5) on Win XP Pro. Some of the menus at the top right appear as a single line. I have learned what and where they are, but if I want to actually see them, I have to fire up IE, and I do not do that as a rule.

Have you checked that since Monday (14 December 2009)? I had those problems previously with Firefox as well, but no longer with rev 2.3.2 of CDOL, which I was very happy to see.

So at the same time the new problems with Safari and Chrome were introduced, the problems with Firefox were corrected (see Job 1:21).
Questions that can benefit the larger community should be asked in a public forum, not a private message.
Community Moderators
#7
Alan_Brown wrote:I was very happy to see.

. . . the problems with Firefox were corrected (see Job 1:21).
Hallelujah. Verily it is true. (2 Ne 30:17)
Senior Member
#8
cottrells wrote:It's not just Safari. The same error is displayed when using Google Chrome.
Indicating that it is not a problem with Safari per se as much as it is with WebKit which both Safari and Chrome use.
Church Employee
#9
Alan_Brown wrote:For those who are interested, it appears that there is a <button> element (id="j_submit") at the indicated location that has two "type" attributes. They both have a value of "submit", so they are redundant. Other browsers ignore the duplicate attribute, but Safari refuses to render the rest of the page, which makes it impossible to login (since it's the Submit button that doesn't get rendered). This seems to be a new problem with rev 2.3.2, which just went live yesterday.
Thanks for the tip.

This was a known issue, but we hadn't really looked at it.

With this info I was able to fix the problem quickly. Now the only downside is that you have to wait for the next release.
Member
#10

How soon for the next release?

ryan jones wrote:Thanks for the tip.

This was a known issue, but we hadn't really looked at it.

With this info I was able to fix the problem quickly. Now the only downside is that you have to wait for the next release.
Any timeline on when that release will be available? I use Safari almost exclusively and need to be in CDOL quite frequently. It's just an inconvenience to have to launch FireFox for CDOL. But I'll try and be patient.

Thanks.
Church Employee
#11
macsense wrote:Any timeline on when that release will be available? I use Safari almost exclusively and need to be in CDOL quite frequently. It's just an inconvenience to have to launch FireFox for CDOL. But I'll try and be patient.

Thanks.
We have started hardening our build to release that has this fix in it. We are targeting this month, but that can change depending on any bugs that are found.

Hopefully you don't have to be patient too much longer.
Church Employee
#12
The fix for this has now been released. For more details of this release see the release notes.
Member
#13
Thank you for this Safari fix.

I also noticed another problem (although fairly insignificant) on the CDOL login page. After entering credentials, the page will not accept an "enter" or "return" key click to signify the I Agree, Sign In button. It requires an actual mouse click on the button. Is that on purpose?
Community Administrator
#14
mls.lds.org site is the same way. I think I've seen that on other church sites as well.
Have you searched the Help Center? Try doing a Google search and adding "site:churchofjesuschrist.org/help" to the search criteria.

So we can better help you, please edit your Profile to include your general location.
Church Employee
#15
macsense wrote:Thank you for this Safari fix.

I also noticed another problem (although fairly insignificant) on the CDOL login page. After entering credentials, the page will not accept an "enter" or "return" key click to signify the I Agree, Sign In button. It requires an actual mouse click on the button. Is that on purpose?
Yes that was the way we were asked to make it work.
Church Employee
#16
I believe the reason behind forcing a deliberate click is that signifies agreement to the conditions of use. Whereas just being able to hit enter isn't the same. There have been some discussions around better ways to signify agreement to the terms of the site without having the annoyance of having to click on the button.
Community Moderators
#17
ryan jones wrote:I believe the reason behind forcing a deliberate click is that signifies agreement to the conditions of use. Whereas just being able to hit enter isn't the same. There have been some discussions around better ways to signify agreement to the terms of the site without having the annoyance of having to click on the button.
On most (but not all) sites that require this you can tab and then enter if you do not want to hunt for the mouse.
Church Employee
#18
lajackson wrote:On most (but not all) sites that require this you can tab and then enter if you do not want to hunt for the mouse.
That works for CDOL in IE and Firefox, but Safari and Chrome right now tab somewhere else after the password. I will have to look at the at the tab order.
Church Employee
#19
ryan jones wrote:That works for CDOL in IE and Firefox, but Safari and Chrome right now tab somewhere else after the password. I will have to look at the at the tab order.
I misspoke. Tabbing works fine. The problem is if you just press enter while in the password field, it basically clears the password and unfocuses the form.

This has been fixed in the current development version (2.4.1).