HP Chromebook churchofjesuschrist.org compatibility

5 postsstarted by donasp 2023-03-03 00:58 UTC3,033 viewsoriginal topic

New Member

#1
2023-03-03 00:58 UTC

I am the stake technology specialist ad I have had this scenario brought to my attention from various members as well as my wife. They all use HP chromebook laptop computer and the lds.org site worked perfectly well. Some time ago suddenly the churchofjesuschrist.org website no longer displayed the menu fields at the top of the pages rendering it impossible to reach such things as the temple site etc. Is this coding error going to be addressed and fixed. It is not feasible for older members to continually purchase new computers as the coding for the websites are altered.

Don

russellhltn

Community Administrator

#2
2023-03-03 08:22 UTC

I'm writing this from an Acer Chromebook. It looks normal to me.

Have you searched the Help Center? Try doing a Google search and adding "site:churchofjesuschrist.org/help" to the search criteria.

So we can better help you, please edit your Profile to include your general location.

BrianEdwards

Senior Member

#3
2023-03-03 15:13 UTC

I assume you've tried the standard tricks of clearing the browser cache on the chromebooks, and trying incognito/private mode? Church websites are notorious for misbehaving due to cookie buildup.

donasp

New Member

#4
2023-03-03 22:34 UTC

Yes I have already tried that.

sadams24

New Member

#5
2024-03-09 02:12 UTC

Same problem with Chrome on my HP Probook.

LDS.org works fine on Microsoft Edge