Xerox B230 will not connect via USB

3 postsstarted by dmpudil 2023-01-22 19:34 UTC8,099 viewsoriginal topic

New Member

#1
2023-01-22 19:34 UTC

I have tried to let window automatically load the driver and I manually downloaded the driver and install wizard from Xerox and nothing is working.
I have the install disk. However, there is no CD drive with the new Lenovo small form factor computers being isssued.
I have also attempted to get the printer to connect on our Wi-Fi network and it failed to connect.

Thus, I connected the printer hardwire ethernet and went through the setup process and the Lenovo computer is wireless.
Now everyone in the building can see the printer. I was hoping to keep this printer a Local Printer.

I haven't seen a printer not connect to a computer via USB since Windows 95 era

Any suggestions.... Anyone.

russellhltn

Community Administrator

#2
2023-01-22 20:00 UTC

Odd. Have you tried a different USB port on the computer? How about a different cable?

Have you searched the Help Center? Try doing a Google search and adding "site:churchofjesuschrist.org/help" to the search criteria.

So we can better help you, please edit your Profile to include your general location.

mcasay

New Member

#3
2023-01-22 20:25 UTC

I installed a couple B235s recently (not sure if my experience will relate to you B230s), and I also had trouble connecting them via USB to the computer. I was getting a kernel error. Turns out a recent Microsoft update had broken the compatibility with some Xerox MFDs. Xerox had updated firmware that I was able to download and install on the printers. Once I did that everything was fine.