Audio & Gospel Library app in general are crashing

I’m only getting 15 to 20 seconds and it’s crashing every time. Doesn’t matter if it’s the audio side or just reading the screen. When I reopen the app, it goes back to where I started, so no progress.

Please help!

The same thing is happening on mine and my wife’s iPhones. She’s on iOS 16.1 and I am on a beta version iOS 16.2a. It doesn’t crash as much (1 or 2 times) if I open gospel library from the App Library. All my other apps seem to be behaving.

Thanks for your reply and update. I saw a new iOS update this morning on my phone and was hesitant, but I’ll give it a try.

I have my iPhone up to date and it continues to crash about every 30 seconds. How do I let the church know there is an issue and it needs to be fixed?

I am experiencing the same thing on my iPad. The gospel library app crashes after only a few 30 seconds while reading. There are a few longer stretches of time when it is working but generally the app is unstable.

Still having the same issue on 11/30 - been happening for about a week. Any solutions?

Same here….keeps crashing after just a few seconds. It’s totally unusable and quite frustrating. It’s been happening for the last several days.

I’m having the same problem! Any help?

I’m having the same problem on my iPad running OS 15.7.1. Has been happening for the past week. Restarting my iPad has not helped.

same thing for me, crashing after a few seconds

Same, for a few days. App and iOS software updated.

Same for me, happening on both iPad and iPhone, one which has significantly more unused ram available than the other.

Tech support - it started for me on 11/22/22. I did upgrade to the newest IOS around that time on my phone, (iphone 16.1.1) but my iPad was not updated, it's on 15.6.1, so I don't think it's the most recent upgrade.

It dies 5 times then seems relatively stable, until I change chapters, then it starts over again. But the last 2 days it doesn't achieve stability at all, just keeps crashing over and over again.

The crash is complete - I'm in the program then totally out of Library and on the main screen.

I don't know what else to tell you to be helpful.

But you can definitely help all of us. Those of us who have made the investment in our markings, notes and everything, are finding the frustration this is causing causes the spirit to get up and leave the room, not the desired happening when studying the scriptures.

Could we please please get some acknowledgement that someone from support has seen this issue and it is being worked on?

Don

I'm not a developer, but I wonder what would happen if you were to disable your network connection prior to opening the app. This has the ring of a sever connection issue.

I’m having the same problem on my IPhone. In the last few days, the app keeps crashing after a few seconds. It’s the most recent version of the app.

Came here to say the same thing. App is crashing every time.

It appears that I am having the same issue. Once in a while I’ll get 30 minutes out of the Gospel Library app but for the last week, almost two now, it crashes after 10-30 seconds of being opened. Scrolling through content, reading, adding a bookmark, videos, whatever I’m looking at the app will crash. After several attempts it will remain on for my morning scripture study - but it takes 5-10 restarts. Oddly, there are no messages when it restarts or when it crashes…just picks up where I left off.

The same thing is happening to me on my phone. It does work if I am in airplane mode, but when I turn airplane mode off, the app crashes within 30 seconds.
I guess my best suggestion for a temporary fix would be to turn off cellular data for Gospel Library then turn off Wi-Fi and use the app like that.

Same. Both wife and I. Crashes after 30 seconds. Reboot and reinstall not helping. iOS 16.1.1

Gospel Library 6.3.4 for iOS has been released, which should fix the random crashes many have been seeing over the past week while using the app. The app was crashing while updating content because of some changes in sqldiff (https://www.sqlite.org/sqldiff.html), which the content server uses to package content updates.

Same crashing experience after a few moments of it being open )IOS for iPad , Im running 15.7

I installed the update and it seems to be much more stable.

Thanks!

The App Store said it was up to date, so I uninstalled it and reinstalled it. It hasn’t crashed once since. I imagine that they added some content which corrupted the application. A fresh install should fix it. Good luck.