Incorrect Name in Tools

Is it possible to correct a name in Tools? The correct name is on the website but in Tools they come up under "V" under an incorrect last name then underneath that the correct lastname is listed. Hope that makes sense.

Speak to your ward clerk. He can check to see that all the names for a member are correct. The situation you describe sounds like the member has a household name beginning with 'V'. The ward clerk should check the member's household name field in the membership record.