New Member
I recorded the passing of a member over a year ago (does not shoe in LCR or membership records) but still shows up in tools. Widow is still receiving emails for him. I’m new to this and not sure how to make sure tools records the death?
Deceased member still showing in Tools
Community Administrator
At this point I'd contact support. We'd be guessing at what went wrong and in trying to fix it, you could make things worse.
Have you searched the Help Center? Try doing a Google search and adding "site:churchofjesuschrist.org/help" to the search criteria.
So we can better help you, please edit your Profile to include your general location.
So we can better help you, please edit your Profile to include your general location.
Member
As far as the email side of things, make sure that his email address is not listed in her member record.