Member Tools Crashing on iOS 15.5

6 postsstarted by thomasjoneill 4,035 viewsoriginal topic

New Member
#1
Since my update to iOS 15.5, I’ve had growing problems with Member Tools - first, freezing up; now, crashing any time I try to open.

Anyone else having similar problems?
Senior Member
#2
I’ve had no issues since updating to iOS 15.5. A couple of things to try: -

1. Try logging out then back in.
2. Uninstall then reinstall.

If that doesn’t work use the Contact option, found in the Help section, to report the problem.

Let us know either way, the outcome! Might help someone else with similar issues.
New Member
#3
Deleting and reinstalling the app solved the problem; thanks!
Senior Member
#4
You're welcome. Glad the advice resolved the issue!
New Member
#5
Tried all those things and member tools still won’t open
New Member
#6
I discovered that I had parental controls on that kept me from deleting the app. I turned off parental controls and uninstalled the app and then reinstalled and it worked