Finding Record of Member Returning to Activity

There is a woman that the sister missionaries in our ward are meeting with who was baptized but has not been active. We want to get the records into our ward rather than treating her as an investigator. I have her given name, the different last names she has had, and her date of birth. I have tried searching for her records to move them in but nothing comes up. I have also tried requesting help from church headquarters and I have heard nothing back. Are there any other ways that I might try to locate her records?

I'd suggest contacting GSD.

Thank you for your response. What is GSD and where would I find contact information?