Move in move out report blank

iPad user
When I update the move in and move out report is blank.
I update several times with no change.
I go to "settings", "full reload of reports" No change
I go to "setting", "Refresh Data" No change.

I have to log into Leader and Clerk and print the move in report

How are other iPad users getting the move in report to download.

-- Hoby, membership clerk