Household Supplies link

I am hoping someone can help me. Recently I have lost the Household supplies (to make DI orders) link in welfare resources. I have called GSC, no resolution. I went to our local DI and spoke to a manager, no resolution. I even asked all the Bishops in our stake and yes some are missing also (not everyone responded). We understand if there was a compromise to Church Systems. Could someone please look into my account and also the Smithfield West Stake Bishop's accounts to see why we are missing this. There is urgency because I have a family in need of assistance. I appreciate the person reading this.

As an elders quorum president, going to Reports > Welfare Assistance Provided (in Leader and Clerk Resources) takes me to this site: https://wsrs.churchofjesuschrist.org/
From there, at the top right, I see two buttons: Clothing/Household Order, and Food Order (see screenshot).
Do you see the same?