Cannot open LUFAS

2 postsstarted by simonawright 2022-05-04 08:52 UTC1,143 viewsoriginal topic

Member

#1
2022-05-04 08:52 UTC

Hi, I have a calling as an auditor but I have not been able to open LUFAS. I can see it on the list of tools and it will let me sign in. Unfortunately I then get a message that there were too many redirects and it doesn’t open. I have tried on my tablet using Safari and Chrome. I also had the same problem on a PC running Chrome.
Any thoughts as to what the issue is and how to resolve it?
Thank you

russellhltn

Community Administrator

#2
2022-05-04 18:12 UTC

Have you tried using incognito mode in Chrome?

If that works, you'll need to clear out the cookies for church websites on all those devices.

Have you searched the Help Center? Try doing a Google search and adding "site:churchofjesuschrist.org/help" to the search criteria.

So we can better help you, please edit your Profile to include your general location.