Unable to edit the personal information

3 postsstarted by Victoria_Seheri 1,140 viewsoriginal topic

New Member
#1
I'm unable to edit my personal information section on the gender, I want to rectify it to female because it says that I'm male...please help me
Community Moderators
#2
You will need to speak to your ward clerk to make changes to your membership record.
JD Lessley
Have you tried finding your answer on the ChurchofJesusChrist.org Help Center or Tech Wiki?
Community Administrator
#3
There's a very good chance that you have the wrong Membership Record Number associated with your account.

Check with the clerk on what it should be. If it's wrong, you'll probably have to get the contact information for Global Service Desk to have them change it.
Have you searched the Help Center? Try doing a Google search and adding "site:churchofjesuschrist.org/help" to the search criteria.

So we can better help you, please edit your Profile to include your general location.