New Member
Hello,
I (a ward clerk) moved some members into the Lost Member Report today. I noticed that once I moved the record into the Lost Member Report, certain information was lost. The "member information" of a member who is in the "lost member report" includes individual phone and individual email but NOT household phone and household email. This can result in a loss of information, because some members only have household contact information (no individual information). If I restore a record into the member list, the household phone and household email becomes visible once again.
I think the reason that the church has done it this way is that they assume that the household phone really is tied to the household, so that if a person moves, they will no longer have access to that phone. In reality, I think that cell phones are often written down as household phones.
To give a concrete example, I called a woman today who no longer lives in our ward. I called the number that was listed as "household number." I actually was able to chat briefly with her. She confirmed that she had moved out of our ward boundaries, but did not give me her new address. I moved her from our "member list" into our "lost members" list. Once she was on our "lost members" list, I noticed that you could not find a phone number for her, because "lost members" only have individual phone numbers.
I think this should be changed so that "lost members" have, as visible information, individual AND household email addresses and phone numbers.
Thank you.
Peter Wilson
I (a ward clerk) moved some members into the Lost Member Report today. I noticed that once I moved the record into the Lost Member Report, certain information was lost. The "member information" of a member who is in the "lost member report" includes individual phone and individual email but NOT household phone and household email. This can result in a loss of information, because some members only have household contact information (no individual information). If I restore a record into the member list, the household phone and household email becomes visible once again.
I think the reason that the church has done it this way is that they assume that the household phone really is tied to the household, so that if a person moves, they will no longer have access to that phone. In reality, I think that cell phones are often written down as household phones.
To give a concrete example, I called a woman today who no longer lives in our ward. I called the number that was listed as "household number." I actually was able to chat briefly with her. She confirmed that she had moved out of our ward boundaries, but did not give me her new address. I moved her from our "member list" into our "lost members" list. Once she was on our "lost members" list, I noticed that you could not find a phone number for her, because "lost members" only have individual phone numbers.
I think this should be changed so that "lost members" have, as visible information, individual AND household email addresses and phone numbers.
Thank you.
Peter Wilson