Member Tools not syncing new ministering assignments with LCR after two weeks

4 postsstarted by Aterxerxies 4,591 viewsoriginal topic

New Member
#1
I was able to get our new ministering assignments into LCR two weeks ago, and publish them. The Relief Society President was able to do the same a week ago. Both of our assignments are correctly published in LCR. Why is it still showing the old ministering assignments in Member Tools? I synced my Member Tools twice this morning just to be sure that wasn't the issue, and it is not.
Senior Member
#2
Are you running a current version of Member Tools? If not, I recommend you update the app and sync again. It is also possible that the times you synced there was data interruption (especially if you did it on a Sunday). It appears to me that sync problems show up as missing data in the app.
Community Administrator
#3
There's some major problems affecting LCR this weekend. That might be why it's not syncing.
Have you searched the Help Center? Try doing a Google search and adding "site:churchofjesuschrist.org/help" to the search criteria.

So we can better help you, please edit your Profile to include your general location.
Senior Member
#4
If you're still experiencing this issue, try logging out of the Tools app, then logging back in using your member info. I found a recent issue where syncing simply wouldn't work for different Tools data, but a log out and then back on did the trick.