Granting a Bishop access to Missionary Online Recommendation System

2 postsstarted by wernervg 2022-03-02 08:21 UTC2,495 viewsoriginal topic

New Member

#1
2022-03-02 08:21 UTC

A bishop in our Stake is receiving the message in the attached screenshot when trying to access the Missionary Online Recommendation System.

https://ibb.co/4SLp2P9

The Stake President asked that I assist him, I am the Stake Clerk I don't know where to go.

When I login there is no menu option to control user access from my side.

Thank you

russellhltn

Community Administrator

#2
2022-03-02 09:00 UTC

The usual starting points:
Check the MRN on his account and make sure it matches the MRN of the person who holds the calling of Bishop.
Make sure his calling is a standard position and that its been 24 hours since it was recorded. If this happens to be a new ward, it might take a little longer.

Have you searched the Help Center? Try doing a Google search and adding "site:churchofjesuschrist.org/help" to the search criteria.

So we can better help you, please edit your Profile to include your general location.