Incorrect viewing of ordination

2 postsstarted by mailkex 2022-02-16 03:43 UTC5,499 viewsoriginal topic

New Member

#1
2022-02-16 03:43 UTC

I have a member who when he looks on his own page through the ward directory it incorrectly says he was ordained as a bishop several years ago. When I look up his name from my profile (as a ward clerk) that ordination is not present. How can I correct this?

russellhltn

Community Administrator

#2
2022-02-16 03:53 UTC

I'd work with him to make sure the MRN on the account he is using matches the MRN you have for him.

If that doesn't solve it, if he's using Member Tools he should submit feedback though the app.

Have you searched the Help Center? Try doing a Google search and adding "site:churchofjesuschrist.org/help" to the search criteria.

So we can better help you, please edit your Profile to include your general location.