Received an unsolicited Verification Code

3 postsstarted by brethansen 4,040 viewsoriginal topic

New Member
#1
I received a “Church Account Verification Code” text message. I had not attempted to login today. I had not yet even set up two step verification. Though I had received a previous text message from this same number in 2014.

I logged into my Church Account, changed my password, and did set up two factor SMS. I then logged in and got a legitimate verification code.

I don’t get what would have caused the verification code to be sent.

For reference here are the three messages I’ve received.

From 2014, not sure why this was a long time ago, which came from +1 (801) 702-8805:
“LDS Account Verification Code: 496947”

From this morning. Unsolicited verification code, which came from +1 (801) 702-8805:
“912955 is your Church Account Verification Code for <my actual username>.”

Legit verification code after setting up two factor, which came from shortcode 74454:
“ 422640 Use this code for Church Account verification.”

Anyone have an idea what’s going on?
Community Administrator
#2
I'd think it's likely that someone didn't remember their username exactly. Their attempt managed to hit on yours.
Have you searched the Help Center? Try doing a Google search and adding "site:churchofjesuschrist.org/help" to the search criteria.

So we can better help you, please edit your Profile to include your general location.
New Member
#3
Could be, my name is not unique :)