Bishop's Review Not Able To Be Approved/Cleared

I am my ward's clerk. Our Bishop and myself are not able to approve/clear out 2 expenditures listed under Bishop's Review. When we hover over the box that needs to be checked to approve the expenditure we get a prohibit symbol ( circle with line through it). The expenditure is a bill payable to church family services. Has anybody experienced not being able to clear or approve this type of expenditure? If so, what was done to approve it?