Web Page Out of Focus on Firefox

6 postsstarted by jrwill74 1,000 viewsoriginal topic

New Member
#1
For the last couple of weeks, I have noticed that the church's websites are out of focus on my Firefox browser (I have a Macbook Pro running macOS 11.6 and my Firefox version is 93.0). If I use Google Chrome or Safari, the pages look fine. I have also tried Firefox on a Windows machine and it looks fine as well. I have attached screenshots for comparison. I'm not sure if this is something specific to my setup or how to correct it.

Jason
πŸ“Ž chrome_mac.jpg (312.34 KiB)
πŸ“Ž firefox_mac.jpg (178.97 KiB)
Community Moderators
#2
jrwill74 wrote: For the last couple of weeks, I have noticed that the church's websites are out of focus on my Firefox browser (I have a Macbook Pro running macOS 11.6 and my Firefox version is 93.0).
This happens sometimes when a page has not completely loaded. It usually resolves itself in a few seconds. If not, you might try a page refresh (F5). This problem normally would be specific to your browser or laptop, especially when the memory is full, at least in my experience.

The pages load correctly and in focus in my Firefox browser.
Community Administrator
#3
I'd check that the "zoom" is 100%. Try pressing command 0.
Have you searched the Help Center? Try doing a Google search and adding "site:churchofjesuschrist.org/help" to the search criteria.

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New Member
#4
Yeah, it's a strange issue. I tried clearing my browser cache and also tried viewing the page in a New Private Window, but it still loads out of focus and never corrects itself. I tried on my wife's Macbook Air running the same macOS and Firefox versions and it works fine for her, so it seems to be specific to my machine but I have no idea what is causing it.

Jason
New Member
#5
Command+0 didn't change anything.
Community Moderators
#6
Could this be related to Main site is blurry – an issue with certain versions of Firefox?
Samuel Bradshaw β€’ If you desire to serve God, you are called to the work.