Tech Forum Archive

New calling not updating

5 postsstarted by Jhalterman 1,045 viewsoriginal topic

Jhalterman
New Member
#1
Hi there, I can’t get my account to update and reflect my new calling, which I need more access for my local ward,

Old calling- stake young mens councilor

New calling- Bishopric 1st councilor

It’s updated on my app but not the website,

Noticed the issue when trying to check recent expenses.

How can I resolve this?

I’ve logged and and logged in several times

Thank you
russellhltn
Community Administrator
#2
It has to be recorded on LCR, and recorded as a standard position, not a custom one.

Even then, it will take time for things to sync. Perhaps 24 hours.

However, I'm not sure how much access a councilor has to expenses.
Have you searched the Help Center? Try doing a Google search and adding "site:churchofjesuschrist.org/help" to the search criteria.

So we can better help you, please edit your Profile to include your general location.
garystroble
Senior Member
#3
A bishopric counselor absolutely has access to expenses, as he has the ability to approve them. The access table shows bishopric counselors have access to everything a ward clerk does, except tithing settlement declaration summary and tithing declaration. The correct spelling is bishopric counselor by the way, not councilor. Could that be part of the problem, if it was entered as a custom, misspelled calling?
russellhltn
Community Administrator
#4
Note that if you haven't been released from your old calling, there will be a drop-down list in LCR on which "hat" you're wearing for access.
Have you searched the Help Center? Try doing a Google search and adding "site:churchofjesuschrist.org/help" to the search criteria.

So we can better help you, please edit your Profile to include your general location.
scgallafent
Church Employee
#5
The calling has been entered correctly. russellhltn's explanation is the most likely issue. Look for a drop-down list in LCR on the right side just below the menu.