Elders Quorum Presidency 2 access denied

Good day.

Our ward has split Elders quorum into two leaderships: EQ1 and EQ2.
EQ1 was entered as Elder's Quorum President
EQ2 was entered as custom calling Elder's Quorum II president.

EQ2 cannot access LCR.

Is there a way to setup so EQ2 can also access LCR?

Thank you very much.

Custom callings do not receive any rights in LCR beyond what a regular member has. The stake should have set up the 2nd quorum and called the quorum president. Handbook 8.1.3 allows a 2nd quorum if set up by the Stake. If done properly and LCR does not grant access, I recommend you submit that as feedback from LCR as a bug.

The change can be made in LCR by the ward clerk. https://tech.churchofjesuschrist.org/forum/viewtopic.php?t=38312 has an example of how to do this with a deacons quorum.