Missing photo on membership photo approval page

2 postsstarted by ebb9 526 viewsoriginal topic

New Member
#1
I'm the stake technology specialist, and had a ward membership clerk complain to me that he was given a notification that he had a membership photo to approve for display in the ward directory, but that no photo actually loaded for his approval. He sent me a screenshot
Screenshot_20210821-164352.png
screenshot showing missing photo for approval
(271.32 KiB) Not downloaded yet
to prove his point. What are the next steps we should follow?
Church Employee
#2
This is a known issue we are working on.