I cannot find my household information including my wife and kids name on the ward tools app

I cannot find my wifes name and children on the ward tools app

[moderator note: I assume you are referring to the Member Tools app so the thread was moved to the appropriate forum.]

If you have recently moved and you only see your name in the Directory of the app then it is possible the rest of your household was not moved into the ward.

There are other scenarios that could also be in play. So the best thing to do is to speak with your ward clerk. He should be able to find what is amiss and get it corrected.