Tech Forum Archive

Signature Cards - Uploading online

4 postsstarted by cchang 956 viewsoriginal topic

cchang
Member
#1
Are we able to submit our updated signature cards online or do we still need to mail them to the address on the form? I see the button "update card" but then I don't see the option to upload even though in the instructions it says you can upload it online.
russellhltn
Community Administrator
#2
From other posts, I believe you have to print or download the card before the option to upload it appears.
Have you searched the Help Center? Try doing a Google search and adding "site:churchofjesuschrist.org/help" to the search criteria.

So we can better help you, please edit your Profile to include your general location.
lajackson
Community Moderators
#3
But after you do that, you should upload it electronically. You do not need to mail it to headquarters.
jdlessley
Community Moderators
#4
russellhltn wrote:From other posts, I believe you have to print or download the card before the option to upload it appears.
The part that catches some off guard is that once the card is printed the browser window may have been closed before all the signatures are obtained. In this case just go back and click the print button again but then cancel the print operation from the printer dialogue. The upload feature will now then be available.

I have not run into the situation in which all signatures were obtained with the browser window still open because it took a day or two to get all signatures. If you are fortunate enough to get all the needed signatures in a few minutes then there will be no problem with finding the upload button.
JD Lessley
Have you tried finding your answer on the ChurchofJesusChrist.org Help Center or Tech Wiki?