Tech Forum Archive

Class and Quorum attendance part of the app disappearing

5 postsstarted by garystroble 1,776 viewsoriginal topic

garystroble
Senior Member
#1
Several times now the Class and Quorum attendance part of the app has blown up and disappeared on my iPhone while I was entering individual attendance. The app is still there, just that part of the app is gone. Have to do a refresh data vs just a regular update to get it back. I have reported this to headquarters also.
jdlessley
Community Moderators
#2
To what app are you referring? Is it possibly Member Tools?
JD Lessley
Have you tried finding your answer on the ChurchofJesusChrist.org Help Center or Tech Wiki?
garystroble
Senior Member
#3
Yes, Member Tools, we just call it The App for convenience.
russellhltn
Community Administrator
#4
By chance, do you haves auto-update enabled? If it updates and a particular service isn't available, it might disable that function.
Have you searched the Help Center? Try doing a Google search and adding "site:churchofjesuschrist.org/help" to the search criteria.

So we can better help you, please edit your Profile to include your general location.
garystroble
Senior Member
#5
Yes re: auto-update, however, that is the only function which has been doing this, and generally auto-update does not take place in the middle of the day on Sunday's when this has happened, nor does it show it has auto-updated after the function disappears. I know better than to try to manually update during the day on Sunday :)