Tech Forum Archive

limited-use recommend for new member

4 postsstarted by JEGwynn 1,005 viewsoriginal topic

JEGwynn
New Member
#1
The YSA Ward in my stake had a baptism 1 week ago for a 27yr old young woman. She was confirmed the day after her baptism, and her record is listed in the member list. Her Bishop is trying to issue a limited-use recommend, but the option to issue a limited-use recommend is not showing up where it usually does on a record, when he pulls up her record. We're wondering why limited-use is not an option for this new member. Anyone have any insights as to what we are missing here?

Thanks,
ed
russellhltn
Community Administrator
#2
Looking at General Handbook 26.4.1-2, that seems to be correct. You may want to triple-check the birth year and gender as well as the confirmation date. Those are things that could hold it up.
Have you searched the Help Center? Try doing a Google search and adding "site:churchofjesuschrist.org/help" to the search criteria.

So we can better help you, please edit your Profile to include your general location.
scgallafent
Church Employee
#3
I sent you a private message.
scgallafent
Church Employee
#4
One possibility is that the bishop is used to going to the member profile page and clicking on the recommend status to issue a new recommend. For a new member (who has never had a recommend), there isn't any recommend information there so that can't be used as a starting spot for issuing a new recommend. Instead, the bishop would need to go to Membership > Recommend for Baptisms and issue the recommend for there.

This will be an issue for all new youth, but it is possible that the YSA bishop is in a unique situation because most of the people getting limited use recommends from him have already had a limited-use recommend, so he isn't used to having to issue first time recommends.