Just to make sure expectations are accurate, this is a discussion forum, not an official communication channel for help/support or to communicate with Church leadership.
For the concern about the time required to process donations, if you're a clerk, bishopric member, or branch presidency member, I'd suggest raising the issue with your file leaders and/or the stake clerk. The responsibilities of the stake clerk include training ward clerks on how to fulfill their callings. The stake clerk might have suggestions for how to process donation batches more efficiently. If you are in a country that supports online donations, I understand the time to process donation batches has been reduced significantly by members doing their donations online.
For the concern about specific emojis, I understand emojis are Unicode characters. While I have no first-hand knowledge, I doubt Church software developers have been given instructions to prohibit specific emojis/characters. If you wish to suggest that Church developers enforce emoji/character restrictions on Church sites, you could use the 'Feedback' button or link on a relevant page (or the feedback facility in a non-web app). If you feel it's a more important issue, you could make the suggestion to your bishop, branch president, or stake president. Ecclesiastical leaders can raise issues up their chain of command to influence Church decisions.